Website Highlights and Customer Profiles Archives | Page 2 of 2 | Webnames Blog

Customer Website Highlight: beinbalance.ca

Last year Webnames launched a web design service with small business in mind, called FastTrack. FastTrack provides a professional website, built quickly (typically 8-10 business days) and affordably. The program has been a huge success and we wanted to highlight some of the great websites that have been coming out of this program.

This month we’re looking at beinbalance.ca. We asked Kevin Essar, the owner of Be In Balance a few questions about the company’s website, and how things have been going for the company since working with Webnames.

Describe beinbalancescreencapyour business.

Be In Balance is “Bringing the Gift of Wellness to the World through natural and non-invasive products and services for your well-being, your home, and other areas of your life.”

How important is your website to your business? 

My website is an extremely important aspect of my business.  It provides a point-of-contact for people from across the street, city, province, country, and world to access the wellness products and services provided by Be In Balance.

Why did you decide to invest in a new website?

The first Webnames web builder website I purchased had limited functionality and was difficult to maintain.  As a result, updating the website became more of a chore and the information on the website became quickly outdated.  When Webnames upgraded their website product to FastTrack powered by WordPress, I decided to invest in a new website.  I was already familiar with WordPress, having started the Be In Balance Blog (www.BeInBalance.WordPress.com), and knew how easy it was to use.

When choosing a company to work on your site, what factors came in to play?

Being a home-based business, value-for-money is always something I assess before finalizing my decision.  Part of the value-for-money assessment includes customer support.  Having worked with Webnames previously, I already knew the quality customer service I would receive would be exceptional.

Tell us a bit about your experience working with Webnames.

My experience working with Webnames was easy.  I completed and submitted the application.  Webnames then produced a draft website for me to review.  After I provided feedback, the final website was published.  It was easy and stress free.  The only surprise for me was how ecstatic I was with the first draft of the website – Webnames was able to take the information from my application and turn it into a product which met (and even exceeded) my expectations.

Did you learn anything new by going through this process? 

I learned sometimes it is better to ‘out-source’ to the experts certain aspects of my business’ operations.

Has your new website had any effect on your business? 

My new website has given me a great portal where all customers can now be directed to access all products and services offered by Be In Balance.  It has helped me to develop a coordinated marketing strategy.

Is social media integrated with your website? 

Yes, social media, such as Facebook, Twitter, LinkedIn, Google Plus, StumbleUpon, and WordPress are integrated with my website.  I believe social media is an extremely important part of a coordinated marketing strategy.

How easy has it been for you to manage your site and keep it up-to-date?

Since I already had a WordPress blog, I was familiar with the program.  This has made it extremely easy for me to manage my website.  Even if I had not been familiar with WordPress, making the switch from the previous program used to manage my first website would have been a huge improvement.

What would you tell someone who was considering working with Webnames on their new website?

Do it!

Want a quick and simple approach to building your website? Learn more about FastTrack, one of our web design options.

Read more on Customer Website Highlight: beinbalance.ca…

Web Design Highlight: gastowntattoo.com

Webnames offers a great web design program called Essentials that was
introduced to give our customers a professional WordPress website built
quickly and affordably. The program also includes training to teach you
how to update your website on your own, ensuring it is always current
and up to date.

Essentials has been a huge success this year, and
a number of fantastic websites have been produced. We wanted to
highlight some of the customers we’ve been working with and get an
inside look at their experience and what having a new website has done
for their business.

This month we’re looking at www.gastowntattoo.com.
We asked the Owner of Gastown Tattoo Parlour, Ed Miller, a few questions about his site and how things are
going for him since completing his website with Webnames.

We are a custom tattoo and body piercing shop located in the Gastown neighborhood of Vancouver, B.C.
gastowntat
How important is your website to your business? What does it do for you?

Our website has been an essential part of our business from day one. It provides us with a platform to showcase our services and products and helps distinguish us from our competition. Most of our customers book appointments only after they have perused our website. Quite simply, it is our primary marketing tool.

Why did you decide to invest in a new website?

We needed a website that would help capture what we are all about and drive traffic to our shop.

When choosing a company to work on your site what factors came in to play?

We wanted to go with a company that could provide us with a customizable web site that we could then manage ourselves. We chose Webnames largely because of the value they offered in their package and the one on one training and support they provided.
 
Tell us a bit about your experience working with Webnames. How was the process? Did everything go as expected? Were there any surprises?

I cannot say enough positives about our experience working with Webnames. The team moved quickly through the project in order to accomplish our desired deadline but did not leave out any of the details we had discussed. During the initial consultation, the staff were very thorough in figuring out what exactly our goals of the website were. I had the opportunity to go through the consultation and tutorial process with Hannah who did an amazing job at teaching me how to make changes/additions to the website in addition to better familiarizing me with Google analytics so that I could effectively monitor my website’s future performance. I was surprised at how much I learned during this time.
 
Did you learn anything new by going through this process? If yes, what was it?

I learned how to effectively manage my website on a regular basis. In the past I would spend a lot of money paying someone else to make changes. Because of this, I would often just not bother to update my site.

Has your new website had any effect on your business, either day to day or overall? If so, please explain.

Currently we get anywhere from 200-300 hits on our website per day. We get numerous emails every single day through our contact form on our website. We are constantly receiving compliments from our customers about our website saying that is one of the main reasons they decided to go with us.

Is social media integrated with your website? If yes, why do you think it’s important to you and your business?

We have integrated social media with our website. Facebook and Twitter are linked to our site and both have been instrumental in helping our business grow.

How easy has it been for you to manage your site and keep it up to date?

Well let’s just say we update parts of our site almost daily and it only takes minutes.

What would you tell someone who was considering working with Webnames on their new website?

I would say dooooooo it! I have worked with other web developers in the past and was never anywhere as pleased with the final product as what I got with Webnames. They offer a lot of bang for your buck. A lot of website developers promise a lot but these guys actually deliver on their promises.

Thinking about starting a website for your business or redoing your current site? Learn more about Essentials, one of our web design options. Limited time pricing of $1895 for Essentials will end after May 31st, 2012, get started before that time to save over $500 on your website.

Read more on Web Design Highlight: gastowntattoo.com…

Customer Highlight: wavepointconsulting.ca

Last year Webnames launched a web design service with small business in mind, called FastTrack. FastTrack provides a professional website, built quickly (typically 8-10 business days) and affordably. The program has been a huge success and we wanted to highlight some of the great websites that have been coming out of this program.

Read more on Customer Highlight: wavepointconsulting.ca…

Customer Highlight: Embraceyourdeath.com

Webnames offers a great web design program called Essentials that was introduced to give our customers a professional WordPress website built quickly and affordably. The program also includes training to teach you how to update your website on your own, ensuring it is always current and up to date.

Essentials has been a huge success this year, and a number of fantastic websites have been produced. We wanted to highlight some of the customers we’ve been working with and get an inside look at their experience and what having a new website has done for their business.

This month we’re looking at www.embraceyourdeath.com. We asked Stephen Garrett, speaker, trainer, author, coach and owner of embraceyourdeath.com, a few questions about his site and how things are going for him since completing his website with Webnames.ca.

embrace your death screen capture

Please describe your business in 25 words or less.

Embrace Your Death is setting out to support families and individuals dealing with death and loss, and to be a motivational influence in changing the approach to death from fear and denial to embrace and inspiration.

How important is your website to your business?

My current and potential clients come from all over the world, particularly from across Canada and the United States.  It is important for them to have immediate access to all the information my website has to offer.  It’s also important that my e-books be easily available to all potential buyers.  The website also gathers email addresses for my upcoming monthly newsletter.

Why did you decide to invest in a new website?

My earlier websites were designed from stock templates with the help of friends, and it looked like that was the case.  I wanted this site to look and behave in a highly professional and reliable way.  I intend for this site to go nationwide later this year so design, navigation, visuals and functionality all need to be top drawer.  I needed to hire a team that would provide a high level of design and support to achieve these goals of mine.

When choosing a company to work on your site what factors came in to play?

Testimonials and reputation were important, as was looking at sites designed by various companies. Competitive price was also a consideration.  Most important for me though, was my ability to work with the company’s design team to co-create a beautiful website.  This working relationship for me was the biggest factor in determining who I wanted to design my website.  I wanted the team to really listen to what it was I intended to create, and what was important for me. I needed a team that would pay attention to how I wanted potential visitors to feel when using my site.

Tell us a bit about your experience working with Webnames. How was the process?

My experience with Webnames was outstanding.  I felt heard by the team, they really listened to what was important for me, they got my unique approach and delivered on it.  They were always on time and provided me with professional and well researched advice.  I had a great deal of fun working with Hannah and her team, and between Webnames and me, we created a wonderful site.

Did you learn anything new by going through this process? If yes, what was it?

What I learned was how important design experience and attention to detail really are.  That getting clear on exactly what I want the site to do for me was another lesson well learned.

Has your new website had any effect on your business, either day to day or overall? If so, please explain.

I have yet to formally launch the site and I am completing a book that will accompany the launch.  However having a site to send people to has been immensely helpful.  I have urged potential clients to visit the site to experience me and my message directly.  The quality of the website plus the quality of the content is very professional and inspires confidence in my abilities.

How has social media been been integrated in to your site and business plan?

I have linked the website to social media and will continue to increase my efforts. I am convinced social media is a powerful way to get my message out, attract people to my web store and earn some passive income.

How easy has it been for you to manage your site and keep it up to date?

Easy!

What would you tell someone who was considering working with Webnames on their new website?

Webnames treated me like their only client. I felt extremely well taken care of from beginning to end.  I also had a great time working with the team, it was a wonderful and enjoyable experience.  Don’t delay, simply say yes and get on with them!

Thinking about starting a website for your business or redoing your current site? Learn more about Essentials, one of our web design options.

Read more on Customer Highlight: Embraceyourdeath.com…

The Art of the Renewal Call

Renewal calls.  Love them or hate them, you’re going to get them (unless you unchecked the little box in the notifications section of your account), and it’s most likely going to be my voice you hear on the other end of that line.  Every morning at 9:30am I put on my Madonna head set, settle in with my cup of coffee and get to work making calls that often end up making my day.

Read more on The Art of the Renewal Call…

Thank You, Webnames.ca Customers

 

I come to work every day at 8:30 AM and by 10:30 AM I am on the phones making calls to our wonderful customers about their domain and service renewals.  What I could do in this role is stare at the yellow, white and black screen with its array of links, click the domain name that is up for renewal, not look at the associated website, but instead move on to the next new yellow, black and white screen where I can review your account history, billing and other information.

Read more on Thank You, Webnames.ca Customers…

Our Customers Rule! – Your Business on Webnamesblog.ca

Welcome to the first blogpost of a new monthly feature ‘Customers Rule’ where you tell us about your business and favourite online resource or tools. Are you a customer of Webnames.ca and want your business profiled? Answer our six easy questions and email blog@webnames.ca and you may be chosen for next month’s customer profile.

Read more on Our Customers Rule! – Your Business on Webnamesblog.ca…

n49.ca – “Canada’s Directory” and newest social networking website makes smart use of .ca portfolio

Through Google Alerts, I receive a daily mishmash of domain news specific to Canada. The news briefs mostly relate to domain disputes, sales of .CA domains and portfolios, news releases from other registrars, etc. Every once in a while I get an alert about something noteworthy. This was one of those mornings.

Read more on n49.ca – “Canada’s Directory” and newest social networking website makes smart use of .ca portfolio…

Upgrade Today! Webnames.ca Launches New Webmail

Our new and improved webmail user interface has launched. This upgrade will enable you to accomplish more with your Webnames.ca Webmail.

In addition to the flexibility of sending and receiving e-mail from any computer with Internet access, our new webmail comes with calendaring and contacts manager, e-mail search functionality, shared task manager, notepad, enhanced folder management, allowed senders and blocked senders, among other features. We hope find the improved interface and new features easy-to-use.

Read more on Upgrade Today! Webnames.ca Launches New Webmail…

Getting your Small Business Online: tips for planning your first website

Simple websites between one and a dozen pages, commonly referred to as “brochure” websites, are widely used by small businesses and organizations to accomplish two things on the Internet: get found on search engines and provide information about products/services to potential customers 24/7. The term “brochure website” is actually something of a misnomer. One of the worst mistakes a small business can make is duplicating their marketing material online.

Read more on Getting your Small Business Online: tips for planning your first website…

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