JuliannaDomainNameWire recently surveyed the Better Business Bureau records of the seven largest domain Registrars in North America and were surprised to see that complaints ranged from 2 on the low end (over the last 3 years) to 321 on the high end.
Consumers can register complaints with the Better Business Bureau when they are unsatisfied with how a company responds to their customer complaints. While most consumers don’t go through the hassle of filing complaints, many people who feel they are unable to resolve issues with a company will file a report. 
The Better Business Bureau (BBB) is a fragmented organization with local bureaus. As a Vancouver based business, our local bureau is the BBB of Mainland B.C. While the BBB’s business model has had it’s share of detractors over the years, it is still acknowledged as the best indicator of ethical business practices.
Webnames.ca is proud of its BBB record and we display their logo on our site to provide prospective customers with the assurance that we will act in an ethical manner at all times.
Based on BBB files, this company has a satifactory record with the Bureau. A satisfactory record means a company has been in business for at least 12 months, and properly addressed matters referred by the Bureau. The company does not have an unusual volume of complaints, or any government actions involving its marketplace conduct. The Bureau understands and has no concerns about the company’s products, services and type of business. The Bureau processed a total of 0 complaints about this company in the last 36 months, our standard reporting period.
Webnames.ca has a spotless BBB record and we intend on keeping it that way.