Meet our newest Support Team member, Sean! | Webnames Blog

Meet our newest Support Team member, Sean!

Webnames.ca is always striving for excellence and excellence starts with excellent people! To ensure our customers continue to receive the best customer support, we are delighted to introduce the newest member of our Support Team, Sean!

Sean has been with us since December, and we could not be happier to have him on board. We sat down with Sean and asked him a few questions about himself and why he chose Webnames.ca.

Tell us a little bit about yourself:

“I have broad IT experience, previously working for two other technology companies within the last 10 years, bringing a wealth of knowledge in this department. I graduated from University of British Columbia with an Associates Degree in Business Administration and a Diploma in Computer Science.”

What do you do when you’re not at Webnames.ca?

“I really enjoy reading and working out during my spare time. On the weekends, I volunteer at the Children’s Hospital. ”

Why did you choose Webnames.ca?

“It’s an amazing environment to work in. I feel like I was hired for a reason. The last company I worked for, I felt like I was just a number, at Webnames.ca, there is great communication throughout, and each member is an integral part of the company! ”

How does Webnames.ca compare to the competition?

“It definitely has to do with our customer service. We have great communication with our customers and give best possible answer. Talking to a live customer support member, we will respond to our customers through the telephone in under a minute. If a customer doesn’t understand something, we will thoroughly explain it. We will resolve any problems if you have any.”

Why is customer support so important at Webnames.ca?

I believe excellent customer support is essential to any business, and feel Webnames.ca’s customer support strategy will only fuel growth. At Webnames.ca, I feel that it is a great environment to work at, not only because of the close-knit team, but also the infrastructure of this organization from top to bottom.

Welcome to the team, Sean!

Sean will be working day to day providing general IT support, delivering
excellent customer service through telephone and site support. Call us at 1-866-221-7878 or email support@webnames.ca with any questions!

Visit Webnames.ca to find out more about us and services we can provide for you!

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