The Art of the Renewal Call - Webnames Blog

The Art of the Renewal Call

Renewal calls.  Love them or hate them, you’re going to get them (unless you unchecked the little box in the notifications section of your account), and it’s most likely going to be my voice you hear on the other end of that line.  Every morning at 9:30am I put on my Madonna head set, settle in with my cup of coffee and get to work making calls that often end up making my day.

Some days I make calls for what feels like hours, while other days I get through my call list quickly.  I think I might be one of the first people in our office to truly enjoy making these calls. In case you have never done it before, calling folks you don’t know – even if they are your customers – can be awkward sometimes. There is the odd time I get hung up on (or worse), but more often I get thanked (sometimes profusely) and told how great our company is (which I personalize). Every day I get off the phones with some great story that I’m able to share with the staff, and when it comes time, with you.

One of my favorite things to do while making these calls is actually go to the website that has the expiring domain.  Sometimes I end up with a great story from our customers, other times I just end up finding something interesting that I like to share, so here’s this month’s list with why I chose them.

Enjoy!

Wonderwalls.ca: Did you go check out what they do? Need I say more? It’s a brilliant concept for a children’s room; the quirkiness of the art is fantastic, and it’s the least I can do to endorse their website.  Every time I look at the rooms, I feel a pang of envy that I missed out on having a room with Wonder Walls (although glow in the dark stars left over from my older brother come in as a close second).

Blistersbliss.ca: I hiked the West Coast Trail last summer; I used this book on my adventure, and was lucky enough to catch Mr. Foster on the phone after his latest hike.  Not only do I recommend the hike, but the book is a fantastic resource and you can check for the latest addition in the next year.  Hope you’re knees are starting to feel a bit better Mr. Foster!

Grrb.nt.ca: I’m a fan of conservation and renewable resources. I’ve never had a bad time in the Northwest Territories, and figured the Gwich’in Renewable Resources Board would be a great site to share for those interested in the communities up north and what initiatives they’re working on to improve and maintain their community.

Fulllifepotential.net: Dave Albano is a Bucket List King.  He sets goals for himself, accomplishes them and both helps and encourages others to do the same.  Last year? He finished the Calgary Ironman.  This year Dave is working on climbing the 7 highest peaks on all 7 continents.  He just got back from Mt. Kilimanjaro and is off to hike Aconcagua next. Thank you for inspiring me on a very grey Monday morning Dave.

Sapromo.com: They explain this site best as a “1. A magazine for South Africans Abroad 2. Everything a South African Abroad needs to be dynamic in all their endeavors wherever they are. 3. Positively South African for South African Expats.” There is a lot to look at on this site, if you need a site with some interesting reads that is also visually appealing, I’d recommend you check this one out.  I could spend hours on this site, if only work would allow it…

Fuelcatering.com: Since 2006 this company has been making a difference in school lunches across Surrey.  The list of schools they’ve worked with is extensive, and as someone who’s previously worked in the health and wellness industry, I can’t tell you the importance of not only educating your children early on making smart choices, but also having healthier choices available to them.

Stonehavenbb.com: Stone Haven Bed and Breakfast is nestled in Half Moon Bay on the Sunshine Coast. If you are looking for a new holiday spot, or weekend getaway, this place needs to be considered. The photos are amazing, the amenities seem to be endless (hot rocks massages while at an exclusive B&B- yes please!) and I can tell you if the hosts are anything like their lovely mother who answered the phone when I called, you will not be disappointed.  Check it out and see for yourself.

Hopefully you’ve enjoyed this month’s collection; I’ll be back next month, keeping with this new tradition, another great list of sites for you to look forward to.

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