JuliannaWebnames.ca listens to customer feedback and is always striving to be better at what we do and help you manage your online presence effectively. Below are answers to some frequently asked questions that keep coming up in conversations with you.
Too Many Passwords in General? Try Password Safe
Password Safe is free online, which we’ve mentioned in previous posts, I am mentioning it again because customers keep telling me about the difficulties they’re having managing multiple passwords It allows you to store all your passwords securely. All you really need to remember is the password for the tool itself. Once logged into Password Safe, you can access all the details you stored by name. It even has a feature that will auto populate the fields so you don’t need to type them.
Managing your Webnames.ca Services Passwords
Email – If you ever forget the password to your Webnames.ca Emails, there is a place in the Webmail settings where you can enter another email address. The next time you forget your email password, you can go to Pronto Webmail and click “Forgot your Password?”, your password will then be sent to the alternate email account you specified.
Webhosting – If you forget the password to your Webhosting, there is now an option on your Webhosting Tab in your Webnames.ca account, that will re-send the password.
If you want help setting this up, call us! We’re more than happy to guide you through it over the phone. 1–866-221-7878.
How Many Websites Do I need?
With Webnames.ca Webhosting, you can have one hosting plan, with several domains that are forwarded to it. For example, if yummybonbons.ca is hosted, and yummybonbons.com points to the .ca, the domains can all be forwarded to the home page or even to different sub-folders. Webnames.ca forwarder also allows you to grip the domain, which will keep the domain name showing in the address bar instead of the destination sub-folder (yummybonbons.ca can be forwarded to sweetsweetcandy.com/FR/, when gripping is used the address bar will show http://yummybonbons.ca so in effect, you can have a website under both names. **Note that some websites require features that are only available with specific plans.
With Webnames.ca Web Builder you can only have one website per plan. Some customers have mistakenly purchased our GOLD Web Builder for extra pages, their intent being to have half of their website in French (with Web Builder having the language built in, you can only choose French or English, not both). If you are looking to have a bilingual site, I suggest getting two separate domains and a smaller Web Builder plan, it will not only cost less, but also be clearer for both your English and French speaking customers.
When You Outgrow Web Builder
Webnames.ca Business Standard Hosting: For a lot of individuals, organizations and small businesses Web Builder is a great website solution; we realize however that sometime people want more flexibility and are eager to learn how to manage their own websites, taking advantage of the vast resources and tutorials available online.
If this is your case, we’ve been reccommedning Webnames.ca Business Standard Hosting with a fresh install of WordPress. If you get decide to purchase that hosting package we will install WordPress for you free of charge. After WordPress has been installed it is up to you to manage it. For ideas, how-to’s and cupport, you can check out the extensive WordPress forums. http://wordpress.org/support/
For more information about the above Webnames.ca services, try our comprehensive FAQ section. If your question isn’t answered there, don’t hesitate to call us at 1-866-221-7878.