Your Feedback to our Pronto Email Survey: Pronto is here to stay!

In June, we gave all of our email users access to Pronto, our new webmail interface.

We were pretty excited about its collaboration features and wanted to see what you thought about them too. After 3 months we sent out a survey to a select group of Pronto users.

Here are the results:

• You liked Pronto much, much more than the normal webmail interface

• Over 50% of you who had used Exchange and Outlook Web Access liked Pronto more than OWA. Thanks!

• The embedded Instant Messenger went down really well as did the shared folders and contacts

• Shared calendars was liked but some of you thought it was fiddly to get it working so we’ll need to work on writing better documentation for it.

There were complaints about it timing out.  Testing around the office confirmed this was an issue if you unchecked the “Use Proxy Safe Mode”.  So keep that option checked and you should not have any more timeouts.

You were thrilled to use Pronto but you didn’t want to pay more to use it.

You spoke and we listened.  Pronto is here to stay for all users.  We think its collaboration tools will aid your business as it expands and you add more employees.