customer support Archives - Webnames Blog Domains, Hosting, SSL and Ideas for businesses to succeed online Thu, 09 Jun 2016 20:02:02 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 Meet our newest Support Team member, Sean! https://blog.webnames.ca/meet-our-newest-support-member/ Wed, 20 Feb 2013 22:00:00 +0000 http://blog.webnames.ca/2013/02/meet-our-newest-support-member/ Webnames.ca is always striving for excellence and excellence starts with excellent people! To ensure our customers continue to receive the best customer support, we are delighted to introduce the newest member of our Support Team, Sean! Sean has been with us since December, and we could not be happier to have him on board. We…

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]]> CIRA’s Migration to EPP Revisited https://blog.webnames.ca/ciras-migration-to-epp-revisit/ Mon, 12 Sep 2011 18:03:21 +0000 http://blog.webnames.ca/2011/09/ciras-migration-to-epp-revisit/ CIRA’s migration to the EPP platform, which occurred almost 1 year ago in October of 2010, made some significant changes to how the .CA domain is handled in many regards. Since many customers still have questions about these changes, we thought it would be worthwhile to have a look at how most registrants were affected…

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]]> Thank You, Webnames.ca Customers https://blog.webnames.ca/thank-you-webnamesca-customers/ Wed, 25 Aug 2010 15:25:26 +0000 http://blog.webnames.ca/2010/08/thank-you-webnamesca-customers/   I come to work every day at 8:30 AM and by 10:30 AM I am on the phones making calls to our wonderful customers about their domain and service renewals.  What I could do in this role is stare at the yellow, white and black screen with its array of links, click the domain…

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